Do I need to tip?

No. As a Medical Provider, Jannick does not accept tips! She does however accept google reviews and referrals! :)

Do you take insurance?

In short, no, we do not take insurance. We function as an out of network provider to allow us to have more freedom in the treatment of our patients. We can provide you with a superbill that you can submit to your insurance for reimbursement for out of network physical therapy benefits or to put towards a deductible. You can also use Health Savings Accounts or Flexible Spending Accounts to make treatment more affordable. Did you know that many health insurance plans need you to meet your deductible before they will cover treatments such as physical therapy? This means that no matter where you go, you are footing the bill for all treatments until your deductible is met, so you might as well see a specialist and make your treatments count.

Why are you Out of Network with Insurance?

This allows you and your therapist to have the full freedom determine your plan of care as well as treat using holistic methods such as Craniosacral Therapy and Visceral Manipulation without the need to justify each step of your plan to your insurance and facing denials that would then drive up the cost of treatment for both the provider and the patient. While traditional physical therapy treatments can help and may be in network with insurance plans, most patients that come to Head and Neck Physical Therapy require more than the “typical” physical therapy treatment and being out of Network allows us to fully meet this need.

Do I need a referral?

One of the benefits of being an out of network provider is that you don’t need any referral or authorization to come see us. It is always a good idea to check with your insurance to see if you need anything in particular prior to coming for them to reimburse the sessions, usually they don’t require anything.

Do you take credit cards?

Yes, we use the Square app which accepts any US-issued and most international-issued magstripe or chip card bearing a Visa, Mastercard, American Express, Discover, JCB or UnionPay International logo. There is a small fee for credit card use. We also accept cash and Venmo.

How should I dress for my session?

Dress comfortably in thinner clothing that will allow your therapist to assess your posture more clearly.